Quote Incorporation Terms
Dove Communications, Inc. | CSLB #715876 | BSIS ACO #8206 | CPUC U-1772-C / DVF
By accepting this Quote, Client agrees to the terms below and the governing documents referenced here. Only the sections that apply to the services actually ordered will govern.
Governing Documents
This Quote incorporates the following by reference (all v1.0, effective February 1, 2026):
• Master Services Agreement — payment, liability, disputes, IP, indemnity, general terms
• Service-Specific Terms — rules for each service type (see below)
• Services Guide — hours, support, SLA, payment methods
• Privacy Policy — how we handle information
If you cannot access any document, do not accept this Quote until resolved.
Addenda (When Applicable)
• Alarm & Security Addendum — alarm, monitoring, access control, video
• E911 Acknowledgment — VoIP clients (must be signed before activation)
• Installation Notice — California installation projects
• Data Processing Addendum — clients with regulated or personal data
Product-Specific Terms
The Service-Specific Terms apply based on what you purchase:
• VoIP, Phones, SMS, Internet, Carrier Services — Section A: E911, number porting, SMS/10DLC, carrier fees, toll fraud
• Alarm, Cameras, Access Control, Monitoring — Section B: not an insurer, liability cap, permits, false alarms, camera/privacy
• Managed IT, MSP, Cybersecurity, Cloud, Help Desk — Section C: shared responsibility, no security guarantee, backup limits, hold harmless
• AI, Machine Learning, Automation — Section D: outputs not guaranteed, human review required, hold harmless
• Cabling, Installation, Low-Voltage — MSA §10A/10B: site requirements, NDAA, prevailing wage
Order of Precedence
If documents conflict: This Quote > Service-Specific Terms > MSA > Privacy Policy > Services Guide.
Third-Party Services
Some products may be provided by third-party carriers, vendors, or platforms. Dove may act as reseller, broker, or channel partner and may receive compensation from these providers. This does not increase Client’s cost. Dove is not the guarantor or direct provider of third-party services. See MSA §6A for details.
Key Reminders
• Cancellation and non-renewal notices must follow the MSA (§25)
• Quotes are valid for 15 days unless otherwise stated
• SLA response times apply only if this Quote includes an SLA or support plan
Short-Form (For Compact Quotes)
This Quote is governed by Dove Communications, Inc.’s MSA, Service-Specific Terms, Services Guide, Privacy Policy, and applicable addenda (v1.0, Feb. 1, 2026). CSLB #715876 | BSIS ACO #8206 | CPUC U-1772-C / DVF. By accepting, Client agrees these documents govern. Only sections for services ordered apply. Dove may receive compensation from third-party providers. All terms at dovecommunications.com/legal.
Dove Communications, Inc. | 1374 E. 41st St., Los Angeles, CA 90011 | (213) 234-2500 | service@dovecommunications.com | All Legal Documents