DOVE COMMUNICATIONS, INC.
Quote Incorporation Terms
Version 1.0 • Effective Date: February 1, 2026 • CSLB #715876 | BSIS ACO #8206 | CPUC U-1772-C / DVF
This Quote incorporates the governing terms, disclosures, and notices applicable to the products and services ordered, including any consolidated-plan quote revisions, applicable license, subscription, account, tenant, service, utility, and regulatory identifiers listed in this Quote, regulatory and pass-through charge disclosures, cancellation and other notice requirements, and the order-of-precedence terms below. Dove Communications, Inc. license and regulatory information may include, as applicable, CSLB #715876, BSIS ACO #8206, and, for applicable telecom/VoIP services, CPUC Utility ID 1772 and Utility Type DVF.
This Quote is issued by Dove Communications, Inc. and is governed by the following documents, each of which is incorporated into this Quote by reference, as applicable to the products and services ordered:
• Master Services Agreement: https://www.dovecommunications.com/legal/msa Version / Effective Date: Version 1.0 / February 1, 2026
• Services Guide: https://www.dovecommunications.com/legal/services-guide Version / Effective Date: Version 1.0 / February 1, 2026
• Service-Specific Terms: https://www.dovecommunications.com/legal/service-specific-terms Version / Effective Date: Version 1.0 / February 1, 2026
• Privacy Policy: https://www.dovecommunications.com/legal/privacy-policy Version / Effective Date: Version 1.0 / February 1, 2026
• Quote addenda, schedules, exhibits, service orders, and other documents expressly attached to or incorporated into this Quote, the Master Services Agreement, the Service-Specific Terms, the Services Guide, or the Privacy Policy, as applicable: As applicable: E911 Acknowledgment; Data Processing Addendum; Installation Notice (mechanics lien and cancellation disclosures for installation projects); Alarm & Security Contract Addendum
• Applicable software, subscription, carrier, manufacturer, monitoring, platform, account, tenant, telephone-number, circuit, location, license, utility, or other service information identified in this Quote, including Dove Communications, Inc. CSLB #715876, BSIS ACO #8206, and, for applicable telecom/VoIP services, CPUC Utility ID 1772 / Utility Type DVF. Additional service, account, tenant, license, circuit, telephone-number, monitoring, or subscription identifiers may be listed in this Quote, if applicable.
By signing, approving, clicking to accept, issuing a purchase order in response to this Quote, authorizing Dove to proceed, paying for any portion of the products or services, receiving or using any products or services delivered under this Quote, or otherwise accepting this Quote, Client acknowledges that Client has reviewed, or has had a reasonable opportunity to review, the documents and disclosures identified above, and agrees that they are incorporated into and govern this Quote and the products and services ordered under it, as applicable:
• Client has reviewed, or has had a reasonable opportunity to review, the documents identified above, including the linked versions and effective-date references, before accepting this Quote;
• those documents govern the products, services, subscriptions, software, hardware, equipment, licenses, labor, implementation, installation, configuration, activation, support, monitoring, maintenance, and related work described in this Quote, except to the extent expressly modified by this Quote, an applicable addendum, or a later signed agreement;
• only the portions of the Service-Specific Terms and Services Guide applicable to the services, products, plans, or offerings actually ordered under this Quote apply to Client’s order and use of the Services;
• if Client cannot access any of the linked documents, believes any link, version, effective-date, or referenced addendum information is incomplete, or has questions regarding them, Client should not approve or accept this Quote until those questions are resolved;
• any cancellation, early termination, non-renewal, auto-renewal opt-out, porting, disconnection, downgrade, migration, or similar notice requirement applicable to the products or services ordered will be governed by this Quote and the applicable Master Services Agreement, Services Guide, Service-Specific Terms, addenda, or service schedules, and Client remains responsible for providing any required advance written notice in the manner and within the time periods stated in those documents;
• quoted pricing may exclude applicable taxes, shipping, surcharges, regulatory recovery fees, carrier cost-recovery charges, universal service fund or similar program charges, number administration charges, pass-through governmental assessments, and other amounts that Dove or its suppliers are permitted or required to charge in connection with the ordered products or services, unless this Quote expressly states that such amounts are included.
This Quote may include one or more bundled or integrated offerings, including, as applicable:
• phones, VoIP, SMS, MMS, UCaaS, telecom, internet connectivity, carrier, and related communications services
• managed IT, MSP, help desk, device management, computer networks, cloud, backup, disaster recovery, and cybersecurity services
• AI-enabled, automated, analytical, transcription, monitoring, detection, recommendation, or decision-support features
• security systems, alarm services, access control, video surveillance, intrusion detection, monitoring, and related field services
• cabling, installation, maintenance, repair, support, hardware, software, licenses, subscriptions, hosted services, and third-party services
Because Dove offers multiple service categories and this Quote may include a consolidated plan or bundled offering, the specific legal, operational, technical, privacy, security, regulatory, and compliance terms applicable to Client’s order may differ by service type. Client agrees that only the service-specific provisions relevant to the services purchased under this Quote will apply.
Unless this Quote or a later signed agreement expressly states otherwise, the following order of precedence applies in the event of a direct conflict for the applicable products or services:
Priority
| Document | Controls | |
| 1 | This Quote, together with any attached or expressly incorporated addenda, schedules, exhibits, and service orders | Service scope, pricing, quantities, commercial assumptions, and order-specific terms |
| 2 | Service-Specific Terms | Service-specific rules, limitations, responsibilities, and conditions for the applicable services ordered |
| 3 | Master Services Agreement | General legal and commercial terms governing the parties’ relationship |
| 4 | Privacy Policy | Privacy disclosures, notice, and information-handling practices |
| 5 | Services Guide | Operational, administrative, ordering, support, service-management, and other generally applicable service-framework terms |
More specific terms control over more general terms for the applicable services. Without limiting the foregoing, this Quote and any applicable addenda, schedules, exhibits, or service orders control over conflicting service-framework terms; the applicable Service-Specific Terms control over conflicting general terms in the Services Guide or Master Services Agreement for the relevant service; the Master Services Agreement controls general legal and commercial terms except as expressly modified; the Privacy Policy governs privacy disclosures and information-handling practices; and the Services Guide governs operational, administrative, ordering, support, service-management, and other generally applicable service-framework terms. No subordinate or website-linked policy will expand Dove’s liability beyond the limits stated in the governing agreement unless Dove expressly agrees in a signed writing.
Client is encouraged to print or save copies of the linked documents for its records before accepting this Quote. Client acknowledges that Dove has made the governing documents available by website link, together with version and/or effective-date references, for review before acceptance. If Client is unable to access any linked document, believes any link, version, effective date, or referenced addendum is incomplete, or has any question regarding the terms that apply to this Quote, Client should refrain from accepting the Quote and contact Dove Communications, Inc. for assistance.
If a shorter block is needed for a compact quote or order form, Dove may use the following abbreviated version:
This Quote is governed by Dove Communications, Inc.’s Master Services Agreement (https://www.dovecommunications.com/legal/msa, version/effective date Version 1.0 / February 1, 2026), Services Guide (https://www.dovecommunications.com/legal/services-guide, version/effective date Version 1.0 / February 1, 2026), Service-Specific Terms (https://www.dovecommunications.com/legal/service-specific-terms, version/effective date Version 1.0 / February 1, 2026), Privacy Policy (https://www.dovecommunications.com/legal/privacy-policy, version/effective date Version 1.0 / February 1, 2026), and any applicable addenda, schedules, exhibits, service orders, and applicable license, subscription, account, tenant, service, utility, and regulatory identifiers referenced in this Quote, each incorporated by reference as applicable, including Dove Communications, Inc. CSLB #715876, BSIS ACO #8206, and, for applicable telecom/VoIP services, CPUC Utility ID 1772 / Utility Type DVF. By signing, approving, clicking to accept, paying, authorizing Dove to proceed, or otherwise accepting this Quote, Client confirms that it reviewed, or had a reasonable opportunity to review, those documents and agrees that they govern the products, services, subscriptions, and related work described in this Quote, and that only the sections applicable to the services ordered apply. Client also acknowledges that applicable cancellation, non-renewal, porting, disconnection, or similar notice requirements are governed by this Quote and the incorporated documents, and that quoted pricing may exclude taxes, shipping, surcharges, regulatory recovery fees, carrier cost-recovery charges, universal service or similar program charges, pass-through governmental assessments, and other permitted or required charges unless this Quote expressly states otherwise. In the event of a direct conflict, this Quote and its applicable addenda control service scope, pricing, and order-specific terms, the Service-Specific Terms control service-specific issues for the applicable services, the Master Services Agreement controls general legal and commercial terms, the Privacy Policy governs privacy disclosures and information-handling practices, and the Services Guide governs generally applicable service-framework terms, unless a later signed agreement expressly states otherwise.