Tag - Interactive Voice Response

Dove Communications Announces Full-Service Cloud Voice Program

Dove Communications a leader in unified communications announced today that the company has launched a revolutionary full-service cloud voice program which is radically shaking up the industry. Dove Communications created this program in response to growing customer demand for a simplified, all-inclusive program that would encapsulate all of the key...

Read more...

What is Visual IVR?

The rapid growth of mobile devices and Internet usage has also increased the expectations of customers. Customers are able to call up a company from everywhere and at any time of the day or night. Thus, going through the cumbersome process of traditional Interactive Voice Response (IVR) is no more...

Read more...